Under normal conditions of use and with adequate storage and maintenance, BH BIKES USA offers a 2 year warranty against defects in materials and workmanship, for the entire bicycle and its electrical components. (Exceptions Apply)
For batteries, the warranty is valid for 2 years from delivery date.
With proper registration of the bicycle online (emotionbikesusa.com) BH BIKES USA will extend the warranty for the MOTOR, CONTROLLER and DISPLAY ONLY for a term of 5 years from delivery date. This extended warranty only covers defects in materials and workmanship. (Exceptions Apply)
The bicycle frame is covered by a 5 year warranty. (Exceptions Apply)
This warranty only applies to the original owner and, in no case and under no circumstances is the Warranty transferable.
View the Warranty Terms and Conditions on the warranty card that is supplied separately with your BH bike.
(Exceptions) - WARRANTY DOES NOT COVER:
Normal wear and tear.
Improper follow-up maintenance.
Installation of components, parts, or accessories not originally intended for or compatible.
Damage or failure due to accident, misuse, abuse, or neglect.
Labor charges for part replacement or changeover.
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase, is offered only to the original owner, and is not transferable. This warranty applies only to Easy Motion bicycles purchased through an authorized dealer or distributor. Easy Motion is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim against this with the bicycle as sold warranty must be made through an authorized dealer or distributor. Proof of purchase is required. A bicycle must be registered with Easy Motion before a warranty claim may be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by frame type and/or by country. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty is what will be valid in the U.S.
For 2012 and older model bicycles, please consult your owner’s manual or contact Easy Motion USA, or an authorized dealer for the applicable warranty.
Click on this link to go to the BH Bikes Electric Bike Warranty Registration page: https://bhbikesusa.com/warranty-electric/
If you are registering a BH non-electric bike please us the BH Bike Warranty Registration form at: https://bhbikesusa.com/warranty-acoustic/
(Proof of assembly by a bicycle dealer required for valid warranty)